Papers with negotiation dialogue system
Be Selfish, But Wisely: Investigating the Impact of Agent Personality in Mixed-Motive Human-Agent Interactions (2023.emnlp-main)
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| Challenge: | A natural way to design a negotiation dialogue system is via self-play RL: train an agent that learns to maximize its performance by interacting with a simulated user that has been designed to imitate human-human dialogue data. |
| Approach: | They propose to use RL to train an agent that learns to maximize its performance by interacting with a simulated user that has been designed to imitate human-human dialogue data. |
| Outcome: | The proposed system fails to learn the value of compromise in a negotiation, which can lead to no agreements, and ultimately hurt the model's overall performance. |
TRIP NEGOTIATOR: A Travel Persona-aware Reinforced Dialogue Generation Model for Personalized Integrative Negotiation in Tourism (2024.findings-emnlp)
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Priyanshu Priya, Desai Yasheshbhai, Ratnesh Joshi, Roshni Ramnani, Anutosh Maitra, Shubhashis Sengupta, Asif Ekbal
| Challenge: | Incorporating traveler preferences, constraints, and expectations allows for customizing negotiation strategies, resulting in a more personalized and integrative experience. |
| Approach: | They propose a novel travel persona-aware Reinforced dIalogue generation model for personalized integrative negotiation in the tourism domain. |
| Outcome: | The proposed system generates coherent and diverse responses consistent with the traveler's personality. |